Privacy Policy

Last updated on Jun 11, 2026

Privacy Policy

Effective Date: 11 June 2026

This Privacy Policy explains how Exotic Digital Access (E.D.A) collects, uses, stores, and protects personal and business data in the E.D.A Property Management System.

1. Information We Collect

  • Account details such as names, email addresses, phone numbers, and user roles.
  • Operational data including properties, units, tenants, invoices, payments, and maintenance records.
  • Technical data such as device information, browser information, IP address, and usage logs.

2. How We Use Information

  • To provide and improve system functionality.
  • To support billing, reporting, and operational workflows.
  • To provide customer support and product communication.
  • To protect system integrity, prevent abuse, and comply with legal obligations.

3. Data Sharing

We do not sell personal data. We may share data with authorized service providers that support hosting, security, communications, or analytics, strictly for service delivery and under confidentiality obligations.

4. Data Security

We implement technical and organizational controls intended to protect data against unauthorized access, loss, or misuse. No internet-based system can be guaranteed 100% secure.

5. Data Retention

We retain data as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Customers may request deletion subject to legal and contractual limits.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your data and may object to certain processing activities.

7. Cookies and Analytics

We may use cookies and similar technologies to improve performance, security, and user experience.

8. Third-Party Services

Integrations and third-party tools are governed by their own terms and privacy policies.

9. Contact

For privacy inquiries, contact Exotic Digital Access at info@exoticdigitalaccess.co.ke.